I design experiences where people make confident decisions based on clarity, trust, and observability. My work spans digital platforms, field systems, and data-rich environments.
Designed scalable flows and systems that helped millions of users make informed and confident decisions across multiple platforms, unifying diverse user bases while maintaining clarity, trust, and operational consistency.
Led iterative research and testing to transform static onboarding into adaptive experiences, supporting services like biometric login, peer-to-peer payments, and real-time in-app guidance.
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Designed tools and workflows that digitized complex field operations, improved reliability, and supported engineers in data-rich environments, bridging operational constraints with user-centered clarity.
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Designed interfaces to expose predictive analytics and spatial data, emphasizing transparency, traceability, and trust in complex automated systems, enabling users to make clear and informed decisions.
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My practice focuses on research-driven experimentation and systems thinking, exploring how people build trust, understanding, and operational clarity in complex technical environments.
This is a working concept I’ve been exploring while traveling, noticing the space between when airlines land and passengers are navigating local transport and economies, and how a watch interface could help improve operational certainty. When travelers carry only what they can trust, each handoff is lighter, each gate less stressful. The airline sees it too: fewer last-minute scrambles, fewer missed connections, fewer frayed nerves. A simple checklist—solar flashlight, well-loved ball, essentials in hand—becomes a quiet tool for certainty, smoothing the journey for both parent and carrier.